Phishing and text message scams

Phishing and text message scams usually involve unsolicited emails or text messages. These seem to come from legitimate IRS sites to convince you to provide personal or financial information. Once scam artists obtain this information, they use it to commit identity or financial theft. The IRS does not initiate contact with taxpayers by email, text message, or any social media platform. The IRS initiates most contacts through regular mail delivered by the United States Postal Service.

Phone scams

Phone scams typically involve a phone call from someone claiming to be from the IRS. They either say you owe money or you’re entitled to a large refund. The calls may show up as coming from the IRS on your Caller ID. They may be accompanied by fake emails that appear to be from the IRS. They also could involve follow-up calls from individuals saying they are from law enforcement. These scams often target more vulnerable populations, such as immigrants and senior citizens. They will use scare tactics such as threatening arrest, license revocation, or deportation.

Tax-related identity theft

Tax-related identity theft occurs when someone uses your Social Security number to claim a fraudulent tax refund. You may not even realize you’ve been the victim of identity theft until you file your tax return and discover that a return has already been filed using your Social Security number. Or the IRS may send you a letter indicating it has identified a suspicious return using your Social Security number. To help prevent tax-related identity theft, the IRS now offers the Identity Protection PIN Opt-In Program. The Identity Protection PIN is a six-digit code that is known only to you and the IRS, and it helps the IRS verify your identity when you file your tax return.

Tax preparer fraud

Scam artists will sometimes pose as legitimate tax preparers. They try to take advantage of unsuspecting taxpayers by committing refund fraud or identity theft. Be wary of any tax preparer who won’t sign your tax return – sometimes referred to as a “ghost preparer”. They will require a cash-only payment, claims fake deductions/tax credits, directs refunds into their own account, or promise an unreasonably large or inflated refund. A legitimate tax preparer will generally ask for proof of your income and eligibility for credits and deductions, sign the return as the preparer, enter a valid preparer tax identification number, and provide you with a copy of your return. It’s important to choose a tax preparer carefully because you are legally responsible for what’s on your return, even if it’s prepared by someone else.

False offer in compromise

An offer in compromise (OIC) is an agreement between a taxpayer and the IRS that can help the taxpayer settle tax debt for less than the full amount that is owed. Unfortunately, some companies charge excessive fees and falsely advertise that they can help taxpayers obtain larger OIC settlements with the IRS. Taxpayers can contact the IRS directly or use the IRS Offer in Compromise Pre-Qualifier tool at irs.treasury.gov/oic_pre_qualifier/ to see if they qualify for an OIC.

Unemployment insurance fraud

The scheme is simple. Scam artists try to use your personal information to claim unemployment benefits. If you receive an unexpected prepaid card for unemployment benefits, see an unexpected deposit from your state in your bank account, or receive IRS Form 1099-G for unemployment compensation that you did not apply for, report it to your state unemployment insurance office as soon as possible.

Fake charities

Charity scammers pose as legitimate charitable organizations to solicit donations from unsuspecting donors. These scam artists often take advantage of ongoing tragedies or disasters, such as a devastating tornado, the COVID-19 pandemic and more. Be wary of charities with names that are like more familiar or nationally known organizations. Before donating to a charity, make sure it’s legitimate and never donate cash, gift cards, or funds by wire transfer. The IRS website has a tool to assist you in checking out the status of a charitable organization at irs.gov/charities-and-nonprofits.

Protecting yourself from scams

Fortunately, there are some things you can do to help protect yourself from scams, including those that target taxpayers:

• Don’t click on suspicious or unfamiliar links in emails, text messages, or instant messaging services — visit government websites directly for important information
• Don’t answer a phone call if you don’t recognize the phone number, instead let it go to voicemail and check later to verify the caller
• Never download email attachments unless you can verify that the sender is legitimate
• Keep device and security software up-to-date, maintain strong passwords, and use multi-factor authentication
• Never share personal or financial information via email, text message, or over the phone

*Internal Revenue Service, 2022

Prepared by Broadridge Investor Communication Solutions, Inc. Copyright 2022

IMPORTANT DISCLOSURES

Broadridge Investor Communication Solutions, Inc. does not provide investment, tax, legal, or retirement advice or recommendations. The information presented here is not specific to any individual’s personal circumstances.

To the extent that this material concerns tax matters, it is not intended or written to be used, and cannot be used, by a taxpayer for the purpose of avoiding penalties that may be imposed by law. Each taxpayer should seek independent advice from a tax professional based on his or her individual circumstances.

These materials are provided for general information and educational purposes based upon publicly available information from sources believed to be reliable — we cannot assure the accuracy or completeness of these materials. The information in these materials may change at any time and without notice.